These are the basic, necessary skills and experience the Richardson Professional Solution team has in their tool kit when hired as your professional back-office manager for your small to medium-sized company.
Organizational Skills: Our team effectively organizes and prioritizes tasks, manages multiple projects simultaneously, and meets deadlines in a fast-paced environment.
Attention to Detail: The RPS team pays strong attention to detail to ensure accuracy in data entry, record-keeping, and administrative tasks.
Communication Skills: Our team is equipped with excellent verbal and written communication skills to interact with clients, vendors, and internal stakeholders professionally and effectively.
Problem-Solving Abilities: RPS’ team has strong problem-solving skills to identify issues, analyze root causes, and implement solutions to improve efficiency and productivity.
Time Management: efficiency with time management skills to optimize workflow and maximize productivity, ensuring tasks are completed within specified timelines.
Technical Proficiency: Our team is proficient in using office productivity software such as Microsoft Office (Word, Excel, PowerPoint), email systems (Outlook/Google Workspace), and other relevant tools for data management and communication.
Customer Service Orientation: Richardson Professional Solutions team is customer service oriented with a focus on meeting client needs and providing satisfactory support and assistance.
Teamwork and Collaboration: Our staff can work collaboratively with internal teams, external vendors, and clients to achieve common goals and deliver high-quality service.
Confidentiality and Integrity: Commitment to maintaining confidentiality and handling sensitive information with discretion and integrity is what Richardson Professional Solutions values and exhibits in all of its business relationships.
Adaptability and Flexibility: We can adapt to changing priorities, business needs, and client requirements, demonstrating flexibility and resilience in a dynamic environment.
Experience with Back Office Operations: All our staff have prior experience in back-office operations, administrative support, or office management roles, preferably in a similar industry or setting.
Customer Relationship Management (CRM) Skills: Familiarity with CRM systems and databases for managing client relationships, tracking interactions, and storing relevant information comes with the RPS back-office solutions services.
Attention to Compliance: Our team has a strong understanding of regulatory requirements and compliance standards relevant to back-office operations, ensuring adherence to applicable laws and regulations.
Project Management Skills: We come equipped with basic project management skills to plan, execute, and monitor back-office initiatives, ensuring timely completion and successful outcomes.
These skills and our team’s experience are essential for any professional back-office manager working as a contractor for small to medium-sized companies, enabling them to effectively support the company’s administrative and operational needs.
Call Richardson Professional Services for more information on how we can help your business.